A cost-effective service designed to provide an excellent level of cover, to protect those premises that are at moderate risk of pest infestation.

Each site is risk assessed, following a thorough and detailed inspection, to determine the correct level of protection.

Risk assessment is an important part of showing legal compliance and demonstrating 'due diligence'. Sites which prepare and handle food, such as catering, food retail and larger office environments, usually attract a higher risk rating and would be covered by the Comprehensive Control Plan. National Britannia provides regular visits throughout the year, the number is determined following an initial risk assessment, for the rapid detection and elimination of a wide range of specified pests.

For those sites which have no food handling requirements, but still need early detection and elimination of any intruding pests, to protect staff and equipment, the Early Warning System will give adequate cover. National Britannia will provide four visits per annum for the detection and control of specified pests.

The wide range of pests covered on both Comprehensive Control Plan (CCP) and Early Warning System (EWS) are as follows:

• House Mouse (Mus domesticus)
• Brown Rat (Rattus norvegicus)
• Black Rat (Rattus rattus)
• Oriental Cockroach (Blatta orientalis)
• House Cricket (Acheta domestica)
• German Cockroach (Blattella germanica)
• American Cockroach (Periplaneta americana)
• Silverfish (Lepisma saccharina)

Under the Comprehensive Control Plan, crawling insects (known as casual intruders) would be treated, if they are discovered in situations where they could pose a risk to food hygiene or health. For continued cover, we would ask that the client implements all reasonable physical exclusion methods, as these are by far the most effective means of control.

A CCP protects against the following casual intruders:

• Ground Beetle (Carabidea)
• Woodlice (Isopoda)
• Centipede (Chilopoda)
• Earwig (Forticula auricularia)
• Millipede (Diplopoda)

On the initial visit our Technician will:

• Conduct a thorough inspection of the entire premises under contract.
• Lay rodent and insect detectors in appropriate areas.
• Carry out any necessary treatments for the control of specified pests, if presence is detected.
• Complete a detailed treatment report and findings/recommendations will be discussed with the client.
• Leave copies of all treatment reports with the client. These will be stored in a smart binder, containing details of the service, vital safety information, monitoring device location list, and contact telephone number to request advice or emergency visit.

On future visits the Technician will:

• Conduct a thorough inspection of the entire premises under contract, checking all monitors, and changing them where necessary.
• Carry out any treatments for specified pests where detected.
• Complete a treatment report and discuss with the client.

If, during a routine visit, pests other than those covered by the contract are detected, these will be noted and reported to the client with the appropriate advice and costing for elimination.

In order to maintain the highest standards of pest prevention, we will, when necessary, seek co-operation by requesting that the client carries out certain precautionary measures regarding proofing, to exclude pests and improve general housekeeping. This will discourage pests and ensure maximum efficiency for our detectors and pesticides. Any requests would be reasonable and targeted towards pest elimination, with the ultimate goal of safe, pest-free conditions.

In the event of a request for additional emergency visits for the control of specified pests, these will be responded to rapidly, often on the same day, but certainly by the end of the next working day. There is no additional charge for these emergency visits, providing that all reasonable recommendations on housekeeping and proofing have been complied with.

Pest infestations which the technician considers to be of a persistent or serious nature, will be followed up to ensure rapid progress towards elimination. In the case of rodents, follow-up will be within five working days of treatment. With regard to insects, follow-up will be as appropriate to the type of pest. The client will be consulted as to appropriate treatment times.

All technical staff undertaking work on a client's premises are trained in food safety, health and safety and are required to pass the British Pest Control Associations' Certificate of Technical Proficiency, the officially recognised qualification of the industry in the UK.